Launch price: −50% while it lasts
SpaceCutGet SpaceCut

Refund Policy

Last updated: November 4, 2026

This Refund Policy is part of our Terms of Service. It applies to every SpaceCut plan: monthly, yearly and lifetime.

1. All sales are final once your license key is delivered

SpaceCut is digital software. Your license key is delivered immediately after payment. Before paying, you expressly ask for immediate delivery and acknowledge that you lose your right of withdrawal once the key is delivered (Article L221-28, 13° of the French Consumer Code; Article 16(m) of Directive 2011/83/EU).

Consequently, payments are not refundable, including for partial periods, unused time, a change of mind, or because you no longer have, or did not get, the third-party AI subscription the AI agent needs (Claude Code or Codex). This requirement is shown on the Site before purchase.

Before buying, please check that your computer meets the system requirements (a Mac with Apple silicon, M1 or later, or a PC with Windows 10 or 11, 64-bit) and that you have, or are ready to get, a Claude Code or Codex subscription. If in doubt, ask us first at support@spacecut.ai.

2. When we do refund

Despite section 1, we will refund you in the following cases:

  1. Duplicate charge: you were charged twice for the same plan and period. We refund the duplicate.
  2. Charge after cancellation: you were charged for a renewal although you had cancelled your subscription before the renewal date. We refund that renewal.
  3. Product that does not work (legal guarantee): the App does not work as described on a computer that meets the published system requirements, you reported the problem to us with enough detail for us to reproduce it, and we were unable to fix it or offer a workaround within 30 days of your report. We refund the current period of your subscription, or, for a lifetime license bought less than 12 months ago, the price you paid. This does not cover problems caused by third-party services (AI providers, operating system updates, other editing software), by your files, or by modifications to the App.
  4. Where the law requires it, for example under the legal guarantee of conformity that applies to consumers.

Any other refund is at our sole discretion, and granting one does not create an obligation to grant others.

3. Cancelling a subscription

You can cancel at any time from your Whop account (whop.com/@me/settings/orders). Cancellation stops future renewals: you keep access until the end of the period you already paid for, and are not charged again. Cancelling does not trigger a refund of the current period.

4. How to ask for a refund

Email support@spacecut.ai from the address used for your purchase, within 30 days of the charge concerned (or of the end of the 30-day fixing period in case 2.3), with:

We answer within 7 days. Approved refunds are issued through Whop to your original payment method; depending on your bank, they appear within 5 to 10 business days. A refund ends the license for the period refunded: the license key is deactivated.

5. Chargebacks

If you think a charge is wrong, contact us first: we solve most issues within a few days. If you open a chargeback or payment dispute for a valid charge, your license is suspended while the dispute is open, and we will provide the payment processor with the evidence of your purchase, your acceptance of these terms and your request for immediate delivery, and the activation of your license. Abusive chargebacks may lead to the permanent termination of your license.

6. Your statutory rights

Nothing in this policy limits the rights that mandatory consumer law gives you in the country where you live.